Responsible Gambling Policy

At Easywin, we are committed to promoting responsible gaming and ensuring a safe and secure environment for all our users. Gambling is a form of entertainment and should be treated as such. We are dedicated to helping players make informed decisions and avoid the risks associated with problem gambling.

  • Our Commitment to Responsible Gambling

    Our Commitment to Responsible Gambling

    We recognize our duty to protect vulnerable users and ensure that our platform operates in a socially responsible manner. To this end, we support and promote the following key principles:

    1. Preventing underage gambling
    2. Protecting vulnerable individuals from gambling-related harm
    3. Providing tools to help customers gamble responsibly
    4. Ensuring transparency and fairness
    5. Promoting help-seeking behavior and support for problem gamblers

  • Age Restrictions

    Age Restrictions

    Access to our platform is strictly limited to individuals who are 18 years of age or older. We utilize robust age verification mechanisms to prevent underage participation. Accounts found to be used by minors will be terminated immediately.

  • Know the Risks

    Know the Risks

    Gambling should be a fun and exciting activity, not a means of income. We encourage users to:

    1. Set personal limits on spending and playtime
    2. Never chase losses
    3. Keep track of the time and money spent
    4. Take regular breaks from gambling
    5. Treat gambling as entertainment, not a way to make money

  • Tools for Responsible Gambling

    Tools for Responsible Gambling

    To support responsible play, we provide the following tools:

    • Deposit Limits – Set daily, weekly, or monthly deposit caps
    • Loss Limits – Restrict how much you can lose over a set period
    • Session Time Limits – Control the amount of time spent on the platform
    • Self-Exclusion – Temporarily or permanently disable access to your account
    • Reality Checks – Receive periodic reminders of time spent gambling

    Users can manage these tools directly by contacting our support team at:

    1. Email: support@easywin.ng
    2. Livechat

  • Recognizing Problem Gambling

    Recognizing Problem Gambling

    If gambling starts to negatively impact your life or the lives of those around you, it may be time to seek help. Signs of problem gambling may include:

    1. Gambling beyond your means
    2. Lying about gambling activitys
    3. Neglecting responsibilities and relationships
    4. Feeling stress, anxiety, or depression due to gambling
    5. Repeated unsuccessful attempts to stop

  • Getting Help

    Getting Help

    If you or someone you know may have a gambling problem, we encourage you to seek support from professional organizations like:

    Gamble Alert -
    www.gamblealert.org/index.php
    info@gamblealert.org
    +2349162957989

  • Our Internal Safeguards

    Our Internal Safeguards

    We train our customer support and compliance staff to recognize and appropriately handle issues related to problem gambling. Our platform also monitors accounts for signs of unhealthy gambling behavior and may proactively reach out to users or take preventive action.

  • Contact Us

    Contact Us

    If you have questions about our Responsible Gaming Policy or wish to discuss concerns about your gaming behavior, please contact our support team at:

    1. Email: support@easywin.ng
    2. Livechat